FAQs

Synergy Tech Mentor is an online platform that connects individuals seeking tech-related mentorship with experienced professionals in the industry. Our mentors provide guidance, support, and expertise to help mentees enhance their skills and achieve their tech-related goals.

The cost of mentorship sessions varies depending on the mentor services you require. The duration and frequency of the sessions are determined by mutual agreement between the mentor and the individual wanting our services.

The duration of mentorship sessions may vary depending on the mentor and the chosen program. Typically, sessions range from 30 minutes to an hour. The specific duration can be discussed and agreed upon by the mentor and the mentee prior to each session.

No, we do not offer any repair services for washing machines nor are we are repair specialist. However, we do provide a deep cleaning service for washing machines. Our skilled technicians will thoroughly clean your machine, removing built-up dirt, grime, and residue to ensure optimal performance. Our focus is on maintaining the cleanliness and efficiency of your washing machine, rather than repairing any mechanical or technical issues it may have.

We are committed to using eco-friendly cleaning products during our services. We do not use any industrial-strength cleaning chemicals that may be harmful to the environment or your appliances. Instead, we opt for eco cleaning products that are effective in removing dirt and grime while reducing our impact on the planet. For disinfectant deep cleaning, we may use trusted brands like Domestos to ensure a thorough and hygienic clean for your appliances. Rest assured that we prioritise both the cleanliness of your devices and the well-being of our environment.

We take your privacy seriously. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information. We employ industry-standard security measures to ensure the confidentiality and integrity of your data.

We strive to provide the best possible mentorship experience, but if you are not satisfied, please reach out to us, and we will do our best to address your concerns. We value feedback and are committed to continuously improving our platform and the quality of our mentorship services.

To cancel or reschedule a mentoring session, please contact us right away or fill our cancellation/reschedule form. From there, you can request a cancellation or propose a new time for rescheduling. Please note that cancellation and rescheduling policies may vary depending on the service, so it's important to review the our terms and conditions.